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Your rights and obligations when a contractor fails to deliver

On Behalf of | Mar 24, 2025 | Construction Law

For commercial property owners and investors, construction projects are vital for enhancing asset value and functionality. However, when contractors fail to complete agreed-upon work, it can lead to significant challenges. 

These situations can result in delays, increased costs and potential legal disputes, all of which can impact property profitability and business operations. That said, understanding your rights and obligations is crucial for protecting your investments. 

What are your rights if a contractor fails to complete the work? 

If your contractor fails to complete the project and refuses to do further work, you have several important rights: 

  • Contract termination: Review your contract. If the contractor’s failure counts as a material breach, you likely have the right to terminate the deal. 
  • Recovering damages: You may be able to seek compensation for financial losses caused by the incomplete work. This might include costs for project delays and hiring a new contractor. 
  • Withholding payment: You may legally withhold payment for incomplete or unsatisfactory work. Again, this right is subject to your contract’s terms. 
  • Performance bond claims: If you have a performance bond, you can make a claim against it to cover completion costs. 
  • Legal action: You may have the right to sue the contractor for breach of contract, which may include seeking specific damages. 

Remember, these rights can depend on the specific terms of your contract, as well as New York laws. It is highly advisable to consult a construction law attorney who can help explore your legal options. 

What about your obligations? 

While you have rights when contractors fail to fulfill their end of the deal, you also have important responsibilities. These include but are not limited to: 

  • Proper notice: Typically, you must provide written notice to the contractor about the incomplete work. The notice must detail the issues and give them a reasonable opportunity to fix the situation. 
  • Damage mitigation: You must take reasonable steps to minimize further damage or financial losses resulting from incomplete work. 
  • Documentation: You must have detailed records of communication, work completed, costs incurred and any attempts to resolve the issue. This documentation will help support your claim if you take legal action. 
  • Contract adherence: You are obligated to follow any dispute resolution procedures outlined in your contract before taking other action. 

As you can see, failure to complete work is a major problem in and of itself—but it can also spawn many additional issues. It is important to understand your rights and obligations during this process, so you can determine the next best step to protecting your interests. 

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