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Cox Padmore Skolnik & Shakarchy LLP remains ready to serve you during the COVID-19 pandemic. We are prepared to provide you with continuous legal service and uninterrupted communication. We are also monitoring the legal impact of COVID-19 and we are available to discuss any questions you may have regarding the CARES Act, insurance coverage issues, including business Interruption insurance, or other issues. Please see below for a list of our practice areas. You may contact us by the usual means of telephone and email, which is encouraged at this time. We will promptly respond. Video conferencing is also available. In all, our firm remains committed to assisting you throughout this evolving period of legal, business, and safety concerns.

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Taking steps to protect the reputation of a business

On Behalf of | May 13, 2021 | business law

The process of running a company can be a tremendous responsibility, and entrepreneurs in New York and elsewhere may find that addressing certain topics could prove vital to protecting their endeavors. One area that may require constant attention could pertain to addressing a company’s reputation, as this could be an integral component of maintaining a positive atmosphere. While there may be steps a business owner can take to improve a company’s reputation, knowing the steps to take, should its image come under attack, could also be imperative. 

As many customers may turn to online sources to research a company’s reputation prior to purchasing products or services, taking steps to cultivate a positive image could be essential, such as: 

  • Produce content: Business owners who wish to promote a healthy atmosphere may find that producing positive content on a frequent basis could help stave off various concerns. 
  • Perform frequent searches: Part of addressing negative content reviews may involve being aware of their presence; maintaining awareness of a company’s image could help identify any possible concerns. 
  • Build positive experiences: Finding ways to build positive consumer experiences could also be helpful, as those who leave reviews of such experiences may also influence the decisions of others.  
  • Address consumer needs: Taking steps to understand consumer needs and concerns could also be vital in helping a business owner know how to improve the image of a company. 

Unfortunately, it might not always be possible to fight off negative reviews of defamatory claims, as in some cases, such attacks may occur under malicious circumstances. 

Online defamation could wreak havoc on the reputation of a business, and individuals who encounter unwarranted attacks of this nature might not be aware of all their available options. Fortunately, there are attorneys who can evaluate the situation a person is facing and provide guidance on the best course of action with which to proceed. An attorney in New York can help a client work toward protecting the reputation of his or her business and, if necessary, assist in preparing to seek restitution for losses through the proper outlets. 

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